Delivery & Returns Information

Rainbow Chalk Markers offer a reliable following day delivery service. Delivery is free of charge for all
orders of £50 and over, excluding VAT. All orders of less than £50 will have a calculated delivery
charge added to the order.

Delivery Times

For any orders outside England, Scotland and Wales, please call the customer service team on 01279 424491
for more information.

For orders placed by 3pm Monday to Friday, are aimed for 2–3 working days delivery between the hours of
9am and 5pm. For International shipments we aim for 10–15 days delivery.

Returning a Product

All returns should be reported to Customer Services on 01279 424491. Please note that notification of
goods to be returned must be made within 7 days from delivery date otherwise such returns cannot be
accepted.

Shortages or Damaged Products

All shortages & damages should be reported to Customer Services within 3 days from delivery date.

Cancelling an Order

To cancel an order, you must contact a customer service representative immediately, either by email or
telephone and they will give you further information.

Contact Details

Address: Unit 3-4 Harold Close, Harold Road Harlow, Essex CM19 5TH
Customer Services Telephone: 01279
424491
Customer Services Fax: 01279 424494
Customer Services Email: info@rainbowchalk.com